RESPONSE TO CLIENT QUESTIONS REGARDING VACCINATION STATUS:
Throughout the course of the COVID-19 pandemic we have taken all reasonable and required safety measures in an effort to promote the safety of our staff and clients. As vaccines become more readily available we are continuing to follow good safety practices as recommended by the CDC and required by local and state authorities. Because of legal confidentiality and privacy requirements, we cannot share with you information regarding the vaccine status of any of our staff. Please rest assured, however, that promoting the safety of clients and staff remains a top priority as more of the general public are able to get vaccinated and (hopefully) we move toward the end of this very difficult time for all of us.
Cancellation Policy
Upon scheduling your services, we do require a credit card for contactless payment and to secure your appointment.
We do require 48 hours notice for all cancellations and changes to avoid charges for your reserved time. No show Appointments will also be charged as such.
Please understand that we schedule specific time just for you, sometimes hours, and without proper notice we are unable to accommodate other guests. We respectfully consider your time just as valuable as your service provider.
At Grit & Grace we work as a team, have undergone the same training and speak the same language. In any event you’re unable to see your originally scheduled stylist we are happy to accommodate you with another stylist. We want to ensure your satisfaction within our salon company and feeling comfort in knowing you can see any of us.
Late arrival will result in possible rescheduling or shortened services.
We appreciate the time we get to spend with you and your continued business.
Thank you,
Chris, Erin & Staff
